Adelaide’s Square POS Certified Technicians

Certified Square Technicians providing professional POS setup, printer routing and on-site support for local businesses.

Need a new Point of Sale system?
Want a hand with your current Square set up?
Look no further.

Ctrl Alt Solutions are Adelaide’s ONLY Square Certified Technicians, providing professional Square installation, configuration and on-site support services for businesses across South Australia.

Running a café, restaurant, or retail store in Adelaide? Ctrl Alt Solutions are South Australia's only Square certified technicians, providing professional Square POS installation, configuration, and ongoing on-site support for businesses across Metro Adelaide. Whether you're setting up Square for the first time or need reliable local support for your existing system, we're the only certified team in SA who can help. Services from $299 per service or from $99 per month on an ongoing support plan.

Square Stand in a supermarket. Lady having a conversation with a square technician in adelaide

Square Retail

Certified Square Retail installation and support for shops, boutiques and service businesses across Adelaide.

Services include:

  • Square POS setup

  • Square Dashboard configuration

  • Product and inventory setup

  • Payment processing configuration

  • Networking and internet setup

  • Hardware pairing and device setup

  • Staff account and permission setup

  • System optimisation and troubleshooting

On-site installation and ongoing Square support ensure your retail system runs smoothly, securely and reliably from day one.

Square Register in a Restaurant, set up by a square technician in adelaide

Square Restaurant

Certified Square Restaurants installation and support for cafés, bars and hospitality venues across Adelaide.

Services include:

  • Square POS and Terminal setup

  • Menu configuration and item setup

  • Printer routing and kitchen docket configuration

  • Networking and Wi-Fi optimisation

  • Hardware pairing and device setup

  • Staff permissions and workflow setup

  • System optimisation and troubleshooting

On-site installation and ongoing Square support ensure your hospitality system performs reliably during busy service periods.

Printer next to a square register, Printer problems solved by a square technician in adelaide

Professional Square printer installation, configuration and support across Adelaide.

Services include:

  • Receipt/Thermal printer setup

  • Kitchen/Impact printer installation

  • Square printer routing configuration

  • Network printer management

  • Device pairing and connectivity testing

  • Troubleshooting and performance optimisation

Proper installation and ongoing support ensure receipts and orders print accurately to the correct station every time.

Square Printer Services

Person using a square register for ordering or browsing food, with beverages in the background.

Square Staff Training

Get your team confident on Square from day one with hands-on staff training at your venue.

Services include:

  • Square POS operation walkthrough

  • End of day reconciliation and reporting

  • Refunds, voids, and discount handling

  • Staff account management

  • Printer and hardware troubleshooting basics

  • Up to 8 staff per session

A properly trained team means fewer errors, faster service, and less time troubleshooting during a rush.

Our Simple, Transparent Pricing

Square Health Check - $99 per service

Not sure if your Square setup is actually working the way it should?
In a focused 45 minute session we dig into whatever is giving you grief, whether that's a printer dropping off, a menu that needs tidying, or staff who need a proper run-through of the system.

We'll give you a clear picture of what's working and what isn't. And if you book any follow-up work or a support plan within 30 days, the $99 comes straight off your first invoice.

A Square point-of-sale cash register with an iPad on a stand and a drawer underneath, placed on a counter inside a clothing store.

One-Off Services - $299 per service

Every one-off job is a flat $299 regardless of the service type. Whether it's a full Square installation, a menu build, a staff training session, or a troubleshooting callout, you know exactly what you're up for before we arrive. No hourly guesswork, no surprise invoices.

  • Remote support up to 90 mins, priority phone and email response, 10% off any ad hoc callouts or services

  • Remote support up to 2hrs, 1 on-site callout per month, same-day response guarantee. 15% off any additional Ad Hoc call outs.

  • Remote support up to 4hrs, 2 on-site callouts per month, 4hr response guarantee, annual staff training refresh. 15% Off any additional Ad-Hoc Call outs.

All Pricing is per site.
Multiple Sites? We are more than happy to discuss bulk discounts or Tailored Plans!

Not sure what plan suits your business?

Give us a call on 0492 982 293 and we'll work out the right fit for your venue. No lock-in contracts and no pressure, just honest advice on what actually makes sense for your setup.

Frequently Asked Questions

  • Yes. Ctrl Alt Solutions are Square certified P3 technicians based right here in Adelaide. We're the only certified Square technicians in South Australia, which means you're getting the highest level of local expertise available.

  • One-off services are priced at $299 per service, whether that's a full installation, menu build, staff training session, or troubleshooting callout. If you'd prefer ongoing peace of mind, monthly support plans start from $99 per month. We'll always confirm pricing before any work begins.

  • Yes. We provide Square POS installation and support across all of Metro Adelaide including the CBD, northern, eastern, and western suburbs. The same flat service rate applies regardless of your location.

  • We cover the full range including Square system setup, device configuration, menu and inventory builds, printer routing, staff training, connectivity troubleshooting, and ongoing operational support.

  • Yes. We install Square receipt/Kitchen printers, configure network connectivity, and set up printer routing to make sure orders and receipts print to the right device every time.

  • Yes. On-site Square support is available across Adelaide for restaurants, cafés, retail stores and mobile businesses to ensure POS systems operate reliably during trading hours.

  • Most installations are completed in a single visit of 2 to 4 hours depending on the complexity of your setup. We'll give you a clear time estimate before we book so you can plan around your trading hours.

  • No problem at all. You don't need a full installation to work with us. We regularly help businesses with specific issues like printer routing, menu restructures, staff training, or general troubleshooting on existing Square systems.

  • We service all of Metro Adelaide with a particular focus on Adelaide's key hospitality and retail precincts. We regularly support businesses across Norwood and The Parade, Gouger Street, Rundle Street and the CBD East End, Glenelg, O'Connell Street North Adelaide, Port Adelaide, Henley Beach, Burnside Village, Marion, and Tea Tree Plaza.

  • Yes. Ctrl Alt Solutions are based in Adelaide and provide on-site Square support across metro Adelaide. Unlike Square's national support line, we come to your venue in person. We're one of South Australia's only Square trained technicians operating independently, which means local help that actually shows up.

  • Call us on 0492 982 293. We cover Square terminal faults, printer issues, connectivity problems, payment failures, and software glitches across metro Adelaide. If it's something we can walk you through over the phone we'll do that first. If it needs an on-site visit we can usually attend the same day.

  • Absolutely. We support existing Square users regardless of where or how the system was originally purchased. Whether your setup was done by Square directly, another installer, or yourself, we can work with what you have.

  • Yes. Our monthly support plans start from $99 per month and cover remote support, priority response, and on-site callouts depending on the plan. They're designed for small businesses that want a local tech on call without the cost of a full managed services contract. No lock-in contracts.

  • Yes, printer connectivity is one of the most common issues we deal with. A printer dropping off the network is almost always caused by a configuration or routing issue rather than a hardware fault, which means it's usually fixable without replacing any equipment. Our Square Health Check at $99 covers exactly this kind of issue. If you're looking to install a new Square printer from scratch rather than fix an existing one, we handle that too as part of our installation and support services.

  • Square's support team are excellent for account issues, subscription questions, and remote software guidance. What they can't do is come to your venue. We're a local Adelaide business, we come on-site, we know the platform inside and out, and we can fix hardware, network, and configuration issues that a phone call can't resolve. Think of us as Square's local hands.

CONTACT US

Need a hand? Get in touch with us

DURING BUSINESS HOURS CONTACT

AFTER HOURS CONTACT