BUSINESS IT SUPPORT
On-site IT support for Adelaide businesses of any size across Adelaide
Printer won't scan? Email won't sync?
New starter and no idea how to set them up?
You don't need a managed service provider. You need a local tech who turns up and sorts it.
You don't have 50 staff and a server room.
You've got a laptop, a printer that won't behave, and a business to run.
Most IT companies in Adelaide want to sell you a managed services contract you don't need.
We just want to fix your problem and get out of your way.
Ctrl Alt Solutions provides practical, on-call IT support for Adelaide businesses of any size across the metro area. Smaller businesses use us as their only IT contact. Larger businesses use us for the hands-on, on-site work their managed service provider doesn't do, working alongside their MSP, never instead of it.
No contracts, no monthly fees, no minimum commitment.
Call when something breaks, we fix it, done.
WHAT WE FIX
Microsoft 365 Administration
User setup, mailbox configuration, MFA, password resets, and tenant health checks. Whether you're onboarding a new employee or troubleshooting why Outlook won't send, we handle the M365 admin so you don't have to.
On-site Hardware Deployment
New PC, new monitor, new workstation. We source, configure, and deploy hardware at your office so your staff can sit down and start working without touching a setup wizard.
Printer and Scanner Setup
From basic USB printers to network-connected scan-to-email configurations, we get your print and scan workflow running properly. Including Kyocera, Canon, Epson, Brother, and HP across ethernet and Wi-Fi.
Network Troubleshooting
Dropouts, slow speeds, devices not connecting. We diagnose and resolve wired and wireless network issues on-site, including UniFi, TP-Link, and standard Telco-provided hardware
Email and Domain Setup
Professional email addresses on your own domain. We set up and configure Google Workspace or Microsoft 365 email, including DNS records, forwarding, and migration from existing accounts.
Cloud Storage and Backup
OneDrive, Google Drive, or SharePoint set up properly so your team can share files without emailing attachments back and forth. Includes backup recommendations to keep your business data safe.
Data Migration
Moving to a new system, upgrading a PC, or switching email platforms. We transfer your files, emails, and settings without losing anything in the process
Straightforward Cyber Security
MFA setup, password policies and managers, and scam awareness for your staff. Practical security measures that protect your business without overcomplicating your day
IT Consulting
Not sure what your business needs? We offer straightforward consultations to help you work out what's worth investing in and what isn't. No sales pitch, just honest advice.
Available on-site or via video call.
Why Adelaide Businesses Trust Us
Built Around the Work,
Not the Headcount
We work with businesses of any size that need hands-on, on-site IT without a managed contract. Smaller businesses use us as their only IT contact. Larger ones use us for the physical work their MSP doesn't cover.
If you just need someone who shows up and fixes things, that's us
We Speak Your Language
No jargon, no upselling, no unnecessary replacements. We explain what's wrong in plain English and give you honest options, even if the honest option is that you don't need us.
No Fix, No Labour Fee
Same policy as our consumer repairs. If we can't fix it, you don't pay for our time. A $20 callout fee covers travel, but the labour charge only applies when the problem is solved.
Need IT Help for your Business?
Call or text us on 0492 982 293 during business hours (Mon-Fri 10am-6pm, Sat 10am-2pm) or send us a message anytime and we’ll get back to you on the next business day.
We come to you anywhere across Metro Adelaide, diagnose the problem on-site, and only charge if we fix it.
Frequently Asked Questions
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All work is charged at $100 per hour, rounded to the nearest half hour, plus a $20 callout fee across Metro Adelaide. We'll always give you a time estimate before starting so you know what to expect.
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Home offices, sole traders, micro businesses, and startups. If you're running a business from your kitchen table, a co-working space, or a small shopfront and don't have an IT person on speed dial, we're your IT person on speed dial.
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We don't require them. Most of our clients just call when something comes up and that works perfectly. If your business reaches a point where regular scheduled support makes sense, we can set that up, but it's never a requirement to work with us
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Yes. User management, email configuration, MFA setup, SharePoint, OneDrive, and general tenant administration. We also handle migrations from older email systems to M365.
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Yes. We're a fully mobile service covering all of Metro Adelaide. Same flat callout fee regardless of suburb.
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Yes. Home office visits are treated the same as any business callout. Same rate, same callout fee, same service.
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We're happy to be your go-to IT contact without a formal agreement. Many of our business clients simply call when something comes up. If your needs grow to the point where regular scheduled visits make sense, we can discuss that.
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At a minimum, a reliable internet connection, a properly configured computer, professional email, cloud storage for your files, and basic security like multi-factor authentication. We can assess what you have, fill in the gaps, and make sure everything works together without overcomplicating things.
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We set up email on your own domain using Microsoft 365 or Google Workspace. This gives you addresses like yourname@yourbusiness.com.au instead of a generic Gmail or Outlook address. We handle the DNS records, mailbox setup, and migration from your old email
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You don't need a full IT company. You need someone to call when something goes wrong. That's exactly what we offer. No retainers, no monthly monitoring fees. Just reliable help when you need it.
CONTACT US
Need IT help for your business? Get in touch
We're also Adelaide’s only certified Square POS technicians. If your business runs Square, we can help with that too.
DURING BUSINESS HOURS CONTACT
AFTER HOURS CONTACT