LAPTOP AND COMPUTER REPAIR ADELAIDE
MacBooks, Windows laptops, gaming machines and desktops
Cracked screen? Battery that dies before lunch? Charger that only works if you hold it at just the right angle?
Ctrl Alt Solutions repairs laptops and desktops for customers right across Adelaide. Drop yours in to the workshop at 161A Grand Junction Road, Ottoway, or we'll collect from anywhere in metro Adelaide for a flat $20.
We work at board level, so charge ports, power faults and liquid damage get repaired rather than turned into a quote for a new motherboard. On a laptop that's usually most of what the machine is worth.
The person who diagnoses your machine is the person who repairs it, and it stays in our workshop until it's done. Not sure what's wrong? The diagnostic is $70 and it comes off the repair in full if you go ahead.
WHAT WE FIX
Screen replacement
Cracked, black, flickering or covered in lines?
We fit the new panel and test it before it goes back to you, and we confirm the exact panel price with you before anything is ordered, because a screen for a budget laptop and a screen for an ultrabook aren't remotely the same money.
Board-level repair
Been told it needs a new motherboard?
On a laptop that's usually most of what the machine is worth. We work at component level, under a microscope, so blown fuses, failed capacitors, dead power circuits and liquid damage are repairable rather than terminal. If someone else has already had a go at it, bring it in anyway.
Battery replacement
Battery won't hold a charge for an hour?
A new one usually gets you most of the day back. Which battery matters more than most people expect, and we'll explain the differences before we fit one rather than after.
Charge port repair
Have to hold the cable at just the right angle, or wiggle it until the light comes on?
Sometimes it's a cable, sometimes it's a whole port soldered to the board.
We'll tell you which one you've got before you commit to anything.
Liquid damage and insurance
Coffee, wine, a knocked-over glass?
We assess it, tell you honestly whether it's worth saving, and get your files off it either way. If it's a write-off we write the report your insurer needs, and most insurers reimburse the cost of it.
Overheating and thermal service
Fans howling, hot to the touch, frame rate dropping after ten minutes? A strip, clean and fresh thermal paste usually fixes it, and it's the cheapest job on this page because an open machine tells us everything else we need to know.
What it costs
Every job below has a price. Where the part cost varies a lot we quote the labour and charge the part at what it costs us landed, freight included, and we confirm the exact figure with you before anything is ordered. The third column is what a job costs when your machine is already open for something else. Bigger jobs don't have one, because the work is the same either way.
| Service | Price | While it's already open |
|---|---|---|
| Thermal clean and repaste | $120 | $50 |
| Thermal pads, gaming laptops | Add-on to a clean only | $40 |
| Virus and malware removal | $120 | $50 |
| Performance and slowdown fix | $120 | $50 |
| Windows repair | from $150 | $50 |
| Windows reinstall with data migration | $120 | $80 |
| Linux or SteamOS install | $150 | — |
| Data backup | $150 + media | $70 + media |
| Data recovery, working drive | $150 + media | $70 + media |
| New computer setup and data migration | $150 | — |
| Laptop screen replacement | $150 + panel | — |
| MacBook screen replacement | $200 + display assembly | — |
| Battery replacement | $100 + battery | $30, or $50 if glued |
| Keyboard replacement | $150 + part | $50 + part |
| Laptop fan replacement | $120 + fan | $30 + fan |
| Desktop power supply | $120 + PSU | — |
| Desktop power supply, with a graphics card and/or more than one SATA drive | $180 + PSU | — |
| SSD upgrade with data transfer | $150 + drive | $50 + drive |
| iMac SSD upgrade, models up to 2019 | $250 + drive | — |
| RAM upgrade, where the memory is swappable | $70 + memory | $30 + memory |
| Written insurance assessment and report | $120 | — |
On a Windows repair, if it turns out the problem is hardware rather than Windows, we stop and tell you before spending anything more.
Quoted after we've looked at it
These depend on what's actually wrong, so we tell you the figure before we start rather than after.
| Service | Price |
|---|---|
| Diagnostic | $70, credited in full against the repair |
| Liquid damage assessment | $70, credited in full |
| Charge port, cable replacement | $120 |
| Charge port, daughterboard swap | $180 |
| Charge port, port soldered to the board | $250 |
| Hinge repair | $180 + housing if needed |
| Board-level repair | $70 to assess, from $300 if it's fixable |
Getting it to us, and everything else
| Item | Price |
|---|---|
| Collection and return, metro Adelaide | $20 |
| Onsite visit, we work at your place | $40 |
| Anything not listed above | $120/hr on the bench |
| Replacement charger | cost + $20 |
All prices include GST. 90 days on our workmanship, plus the manufacturer's warranty on any part we fit.
Board-level repair
Most shops have two answers to a laptop that won't power on: replace the motherboard, or don't bother. On a laptop a new board is usually most of what the machine is worth, so both answers come out the same way.
We work at component level instead, under a microscope with hot air and proper soldering gear. Blown fuses, failed capacitors, dead power circuits, charge ports soldered to the board and liquid damage are repairable rather than terminal. If another shop has already been inside it, bring it in anyway.
Laptops are harder than consoles and we'll be straight about it. Console boards are a handful of models with every failure point documented. Laptop boards are one of thousands with no schematics, so diagnosis takes longer and not every fault is traceable. A failed CPU or GPU is a write-off and we'll tell you that rather than charge you to find out slowly.
Assessment is $70. If it's repairable we'll tell you the price before we start, with a $300 minimum for a successful board repair. If it can't be fixed, or we try and don't get there, that's all you pay.
Why Adelaide Locals Trust Us With Their Repairs
Straight Answer before you commit
Tell us what it's doing and we'll give you an honest read over the phone. If it sounds like a costly fix on a machine that isn't worth it, we'll say so, even if it means we don't get the job.
$70 to find out, and it comes off the repair
If you don't know what's wrong, the diagnostic is $70 and it's credited in full if you go ahead. If it can't be fixed, you've paid $70 for a straight answer instead of a guess.
No Surprises on Price
You'll know what you're up for before we start.
If we find something outside the job you brought it in for, we stop and ring you before touching it.
Liquid damage and insurance claims
Coffee, wine, a knocked-over glass, a laptop that went in the pool?
Don't leave it in a cupboard. Corrosion keeps eating the board long after the machine feels dry, so a spill we see this week is a very different job to the same spill next month.
Ring us first, it costs nothing. Some of these we can call from the description alone. If it's been sitting for a month, or it went in the sea, we'll tell you on the phone and save you the trip.
Assessment is $70, credited in full if there's a repair to do. We open it up, clean the corrosion off and see what survived. Sometimes it's repairable and we'll tell you what that costs. Often the honest answer on a laptop is that a board repair costs more than the machine is worth, and then the job becomes getting your files off it and writing the report your insurer needs.
If it's a write-off:
Your files come off it either way. Where the drive can be removed, recovery is $70 on top of the assessment because the machine is already open. Storage is soldered to the board on a lot of newer laptops and most MacBooks, which means the drive can't be pulled at all. We check during the assessment and tell you straight away, and there's no recovery fee if we can't do it.
Insurance report, $120. Most insurers want written confirmation from a technician that a machine can't be feasibly repaired before they'll settle. Ours sets out what was tested, what failed, and what a repair would cost against what the machine is worth. The $70 assessment comes off it, so $120 all up.
Most insurers reimburse the report. Worth checking with yours.
If it's a write-off you can take the machine home, or leave it with us and we'll recycle what's dead.
Either way your data comes off it first.
Linux installs
Windows 11 says your machine isn't supported?
Plenty of perfectly good computers can't take Windows 11, and the usual advice is to buy a new one. Most of the time the hardware has years left in it.
Sick of Windows anyway? Ads in the Start menu, apps reinstalling themselves, an account you have to sign into to use your own computer. Some of that we can just turn off, and if that's all you want, it's a $120 tidy-up.
Ubuntu or Linux Mint, $150
Linux Mint is a Linux “distro” that looks and behaves close enough to Windows that most people are running by the end of the day. We install it, move your files, set up browser, email and printing, and check the things you actually use before you take it home.
SteamOS or Bazzite, $150
SteamOS runs on desktops with AMD graphics, Bazzite covers NVIDIA, and most of the Steam catalogue plays through Proton without a hitch.
On AMD it's usually quicker than Windows, and the more modest the machine the bigger the gap. Independent testing through 2026 has put Linux anywhere from a few frames up to around 20% ahead on identical hardware. On NVIDIA, Windows still edges it by a few percent.
Keeping Windows as well?
Dual boot, no extra charge.
Where there's room on the drive we leave Windows exactly as it is and install Linux next to it. You pick at startup, and if Linux doesn't suit you, you just stop booting into it. On a 256GB or 500GB drive, dual boot usually isn't possible. Two operating systems plus your files need more room than those drives have, so it's one or the other. If you want both, a larger SSD is $50 plus the drive while we're already in there.
Going all in?
If the machine is going to Linux only, or you're going with SteamOS, we take a full copy of your Windows setup first. $50, and any time in the first four weeks we'll put you back exactly as you were.
What won't work
Desktop Office and Adobe, and a short list of competitive games that block Linux at the anti-cheat level. Windows-only accounting or industry software is usually a deal breaker. We'll go through what you use before we touch anything.
Ready to get your PC sorted?
Call or text us on 0492 982 293 send us a message anytime and we’ll get back to you on the next business day.
Mon to Fri, 10am to 6pm. Workshop open at 161A Grand Junction Road, Ottoway. Drop in without an appointment.
Saturday. Workshop closed, phone on 10am to 2pm. Collections and onsite visits by arrangement.
Can't get here? We'll collect your machine and return it anywhere in metro Adelaide for $20, or come out and work on it at your place for $40. Both run on set days each week and book out, so a few days' notice helps.
What people say
Frequently Asked Questions
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Most land between $280 and $400. Labour is $150 and the panel is charged at cost, usually $130 to $250. Premium, touch and OLED displays run higher, and on a high-end ultrabook the panel alone can be $450 or more. We confirm the exact panel price with you before ordering anything.
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Because part costs vary enormously on laptops. A laptop screen might be $130 or $500 for the same amount of work. Quoting labour separately means you pay what the part actually costs us landed, freight included, rather than an average that punishes cheaper machines. Everything else on this page is a fixed price.
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Our rule of thumb: if the repair costs more than about 60% of a comparable replacement, replace it. On a $600 laptop that rules out most major repairs. On a $3,000 MacBook it rules out almost nothing. We'll tell you which side of the line you're on before you commit, even if it means we don't get the job.
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On board-level work, the $70 assessment is all you pay if it can't be repaired or we try and don't get there. On everything else, if the diagnostic tells us the machine isn't worth fixing, you've paid $70 for a straight answer rather than a guess.
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A charge port soldered to the board is a known job on a known part, so we can put a price on it. Board-level diagnosis of an unknown fault isn't, which is why that one has a minimum rather than a price.
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Not usually. Most repairs don't touch your drive at all. Where there's any risk, or the work involves the operating system, we'll talk to you about a backup first. Backup is $70 while the machine is already open. On a drive replacement we always return your old drive.
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It stays in our workshop and isn't sent anywhere. We don't go through your files, and if a job needs us in Windows we'll ask you for the password rather than working around it.
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One to two days on simple fixes. More involved work can run to a week or more. Neither of those includes parts, which normally take about a week to ship, and we'll tell you the expected wait before we order anything.
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Yes, always happy to take a second look. Depending on the fault we might end up at the same conclusion, and sometimes we can tell you that over the phone before you make the trip. If a machine arrives with existing damage or signs someone has been inside it, we photograph it before we start so there's no argument later about what was already there.
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90 days on our workmanship.
Where a part comes with its own manufacturer's warranty, you get that too and we'll honour it: fit an SSD with three years on it and you've got three years on the drive.
Component-level parts don't carry a manufacturer's warranty of their own, so those are covered by the 90 days. It doesn't cover new physical damage, liquid damage after the repair, or faults unrelated to the work we did. -
Better not to. The screws pull out of the plastic behind the hinge, the housing cracks around the corner, and left long enough it takes the bezel and sometimes the panel with it. Early on it's a hinge and a housing. Later on it's a hinge, a housing and a screen.
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This is worth understanding.
A genuine battery for a laptop a few years old is usually old stock, and lithium cells degrade on the shelf whether used or not, so a five-year-old genuine battery can be worse than a good current aftermarket one. The cheapest aftermarket cells are genuinely poor.
What matters is whose cells are inside, not whose sticker is on the outside. We'll tell you which one we'd fit and why before ordering. -
On a badly degraded one, a lot. One recent laptop went from 45 minutes to six hours of video playback unplugged. That's the good end of the range rather than typical, but if yours won't hold an hour you'll notice immediately.
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Right now, usually not. Memory prices are four to five times what they were in 2024 and the shortage is expected to run into 2027, so a 32GB kit that used to be under $100 can be $500 or more. The labour is trivial, the parts are not. If your machine is otherwise fine, this is a bad year to buy memory and we'll say so rather than sell you a stick.
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Sometimes, and it depends on what got wet and how long ago. Corrosion keeps spreading long after the machine feels dry, so a spill we see this week is a very different job to one that's been in a cupboard for a month. Assessment is $70. If it's a write-off we get your files off it and write the report your insurer needs.
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Yes. MacBook screens, keyboards, trackpads, batteries and liquid damage. MacBook screen replacement is $200 labour plus the display assembly, usually $400 to $600 and up to $1,000 on current Pro models. On 2014 to 2019 iMacs the drive upgrade is the job worth doing. We don't replace glued iMac screens or do hardware work on the current Apple silicon iMacs.
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Yes, any weekday between 10am and 6pm. There's someone here every weekday. Saturday the workshop is closed, though the phone is on 10am to 2pm. We appreciate a call or text before you drop it in, but walk ins are welcome any time.
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Yes, for jobs where the work is at the machine, and it's $40. Anything that needs the bench comes back to Ottoway, and anything with waiting built into it, like reinstalls and data transfers, is cheaper as a workshop job because we can walk away while it runs. Onsite visits and collections run on set days each week and book out, so please schedule ahead of time
What we work on
We work on most major brands sold in Australia. If yours isn't listed, ring us anyway, chances are we've had one on the bench.
HP
Pavilion, Envy, Spectre, EliteBook and ProBook. Hinges are the job we see most, and by the time one comes in the housing usually needs replacing too. Also screens, batteries, fans and overheating.
Lenovo
ThinkPad, IdeaPad, Yoga and Legion. Keyboards, screens, hinges, charge ports and thermal service on Legion gaming machines.
ASUS
ZenBook, VivoBook, TUF and ROG. Thermal service and repaste, screens, charge ports and SSD upgrades. ROG and TUF machines run hot and a clean makes a real difference.
Dell
Inspiron, XPS, Latitude and Vostro. Screens, batteries, hinges, charge ports and SSD upgrades. Proprietary power supplies on desktop Optiplex and XPS towers, which we'll tell you about before you buy a part that won't fit.
APPLE
MacBook, MacBook Air and MacBook Pro, Macbook neo. Screens, batteries, keyboards, trackpads, charge ports and board-level work on liquid damage and no-power machines.
iMac drive upgrades and data work on all models up to 2019.
Acer, MSI, Microsoft and everything else.
Acer Aspire, Swift, Predator, Nitro. MSI Katana, Sword, Cyborg, Thin, Bravo and the Stealth and Raider machines, which run hot and respond well to a clean and repaste.
Surface devices are heavily glued and not everything is repairable, and we'll tell you which before you commit.
CONTACT US
Computer not working? Get in touch with us
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